Skip to Content

Warranty

Kreo International SA, certifies that the warranty on your EXAEQUO watch is valid for two years from the date of purchase. The warranty does not cover defects and damage caused by misuse, or loss or theft. Misuse also refers to modifications or replacements performed using parts or accessories which are not EXAEQUO originals and/or by unauthorized personnel. Any work performed by unauthorized third parties voids the warranty.

The warranty is valid only if:

  • The watch was sold by an authorized EXAEQUO retailer.
  • The warranty form has been carefully and fully completed.
  • Original purchase receipt is enclosed. 

Register your warranty

In order to validate your product warranty, and extend the warranty for 6 months free of charge, fill out the form and subscribe to Exaequo newsletter, to be part of Exaequo World.

You can find the model number on the label attached to the watch
You can find the serial number on the back of the watch case
Select invoice file
I want to extend my warranty for 6 months free of charge
I expressly consent to the processing of my personal data for commercial purposes by Exaequo, including the sending of marketing communications (via e-mail - such as newsletters and emails with invitations and commercial communications - and traditional methods, such as paper mail).

Be part of Exaequo World, you will be the first to find out all the latest news.

Thanks for registering!